Siena AI is an autonomous customer service platform that combines human empathy with artificial intelligence to transform customer experiences. Designed for commerce, Siena delivers human-like interactions across multiple channels, including chat, email, SMS, and social media platforms.
By learning from existing knowledge sources and processes, it resolves customer issues efficiently without human supervision. Siena's empathic AI understands context, handles complex tasks, and maintains a consistent brand voice, enhancing customer satisfaction.
Trusted by innovative brands, Siena empowers teams to focus on building lasting customer relationships while automating routine inquiries. Its seamless integration with help desks and continuous learning capabilities make it a valuable asset for businesses aiming to elevate their customer service operations.